Your dog has been scratching since this morning. Is it urgent? Should you call the vet? Go to the emergency clinic? Wait it out? A guide to making the right call.
Home Vet Visits
Your pet stays in their familiar environment, which lets the vet observe natural behaviour. Particularly suited to anxious animals, cats who hate travelling, or elderly animals with limited mobility.
Online Consultations
Several options depending on urgency:
- Instant messaging with a vet — ideal for behavioural or nutritional questions (office hours)
- 24/7 emergency phone consultation — to assess the severity of a situation (around €15)
- Video consultation with prescription if needed — for a remote first diagnosis (around €39)
Dr Milou: the App That Centralises Everything
Digital health record, vaccination history, appointment booking: Dr Milou brings together your pet's full medical follow-up in a simple interface.
How to Choose
Behavioural question → messaging · Non-urgent concern → video consultation · Potential emergency → 24/7 phone · Visit needed → home or clinic depending on your animal's anxiety.






